07 legal · refunds
Refund policy.
All sales are final. This policy explains our no-refund position and the few exceptions required by law.
All sales are final
All fees paid to rkitect.ai are non-refundable. Because the studio delivers AI compute and generated design the moment you use it, we do not offer refunds, returns, or credits once a payment is made — except where a refund is strictly required by applicable law.
By subscribing or purchasing credits, you acknowledge and agree to this no-refund policy.
Subscriptions & billing
Paid plans are billed in advance for each billing cycle (monthly or annual) and renew automatically until cancelled. You can cancel at any time; cancellation stops future billing and takes effect at the end of the current period.
We do not provide refunds or credits for partial periods, unused time, downgrades, or charges already made.
Render credits
Credits and one-time packs are consumable and non-refundable, whether used or unused. Once added to your account they cannot be exchanged for money or transferred.
Early access & beta
The Service, including any early-access or beta features, is provided "as is" and may change. Payments for early-access plans are non-refundable.
Limited exceptions
We may, at our sole discretion, issue a refund only where:
- you were charged more than once for the same item (a duplicate charge);
- there was a proven billing error on our side; or
- a refund is required by the consumer law that applies to you.
Any approved refund is returned to the original payment method.
Cancelling to avoid future charges
To cancel, manage your plan in your account settings or email imagine@rkitect.ai before your renewal date. Cancelling ends all future billing; it does not refund amounts already paid.
Your statutory rights & contact
Nothing in this policy limits any non-waivable refund or consumer rights you may have under the law of your country.
Questions about a charge? Email imagine@rkitect.ai and we'll help.